Artificial intelligence an essential factor for the benefit of companies: systematic review of the literature

Abstract

The implementation of artificial intelligence and 4.0 technologies helps business leaders make better decisions to reduce costs, improve team performance, and increase productivity. It also enhances the quality of work life of workers, allows the optimization of the information obtained from the equipment in real time, in this way even unscheduled maintenance can be avoided. A systematic review of the literature regarding the applications and benefits that artificial intelligence has given to companies is presented, the information was obtained from databases such as Ebsco, Scopus, MDPI, ScienceDirect. Analyses, concepts, and contributions that have benefited the understanding of the need to embrace new technologies 4.0 and artificial intelligence are presented, for the benefit of companies and workers.