Examining the relationship between familiarity and reliability of automation in the cockpit

Abstract

This study sought to determine the correlation between familiarity and perceptions of reliability, as associated to specific aviation-related automated devices. Participants’ experience levels ranged from non-pilots to novice pilots to certified flight instructors. It was hypothesized that familiarity has a direct correlation with ratings of reliability for various aviation-related automated devices and that the correlation across devices for each participant would be positive. The researchers expected to find a difference in the familiarity-reliability relationship as a function of experience. Findings showed that there was a significant positive correlation between familiarity and reliability for every single automated device. A positive correlation across automated devices for 87% of the participants was also found. Interestingly, the study did not find any relationship between experience and the familiarity-reliability relationship.