Communication in the humanized care provided by the nursing professional

Abstract

Communication in humanized care allows an adequate development of the nurse/patient relationship with the objective of obtaining the necessary information that contributes to the planning of holistic care, thus satisfying all the patient’s needs. Information on communication and its importance in the quality humanized care provided by the nursing professional was analyzed. To carry out this research, a documentary study methodology was used, which took into account those papers and scientific publications published between 2019 and 2023, which are freely available, in English, Spanish and Portuguese, using databases such as Google Scholar, SciELO, Dialnet, Redalyc, Elsevier for their search and selecting through the PRISMA method those that contribute to the research. Thanks to the analysis of the available information, it became evident that in addition to the relevance of this communicative process in the quality of care, there are negative points that limit its full development, the importance of appropriate academic training along with the constant training of the professional to adequately handle such situations and finally the perception that patients and / or family has.