Dimensions of argumentation in social media

Abstract

Mining social media for opinions is important to governments and businesses. Current approaches focus on sentiment and opinion detection. Yet, people also justify their views, giving arguments. Understanding arguments in social media would yield richer knowledge about the views of individuals and collectives. Extracting arguments from social media is difficult. Messages appear to lack indicators for argument, document structure, or inter-document relationships. In social media, lexical variety, alternative spellings, multiple languages, and alternative punctuation are common. Social media also encompasses numerous genres. These aspects can confound the extraction of well-formed knowledge bases of argument. We chart out the various aspects in order to isolate them for further analysis and processing. © 2012 Springer-Verlag.