THE EFFECT OF ORGANIZATIONAL CULTURE AND JOB SATISFACTION ON ORGANIZATIONAL COMMITMENT, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND INTENTION TO LEAVE

Abstract

This research aims to study empirically the effect of Organizational Culture and Job Satisfaction variable on Organizational Commitment, Organizational Citizenship Behavior, and the Intention to Leave. The samples used in this study are 80 respondents which are the employees of Banc Assurance Specialist at BNI Life Insurance Makassar Regional. The sampling technique chosen in this study is the Quota Sampling and the determination of the sampling is based on each branch and gender. The results show that not only Organizational Culture which has a significant effect on Organizational Commitment but also Job Satisfaction. In the other hand, Organizational Culture, Job Satisfaction, and Organizational Commitment have a significant effect on Organizational Citizenship Behavior. Lastly, Organizational Culture, Job Satisfaction, and Organizational Commitment have a significant effect on the Intention to Leave. However, in contrast with that, Organizational Citizenship Behavior has no significant effect on the Intention to leave.