Factors contributing to online learning satisfaction during COVID-19 pandemic in higher education in Indonesia

Abstract

The learning process has turned into online learning during pandemics to prevent transmission. Limited research has looked at the contributing factors to students’ satisfaction as one of the crucial aspects of online learning. This study investigated the determinants of online learning satisfaction among undergraduate students in Indonesia during the pandemic. About 267 students (aged 17-28, M = 20.07, SD = 1.40) were participated in this study through accidental sampling technique. This study applied a quantitative approach with six instruments: online learning satisfaction, online learning readiness, academic stress, learner-content interaction, learner-learner interaction, and learner-instructor interaction. Multiple regression analysis showed that online learning readiness and learner-content interaction were contributed significantly to online learning satisfaction (R2 = .36, F (2,262) = 36.80, p