Information management in Reverse logistics

Abstract

This paper presents an overview of challenges related to information management in reverse logistics and an overview of selected disruptive technologies (Internet of Things, Blockchain, Cloud computing and Artificial intelligence) that improve information management and information flow in the reverse logistics chain. The theoretical background of reverse logistics and selected disruptive technologies is provided. The goal of this paper is to research how information management in reverse logistics can be improved through the use of disruptive technologies. The research problem results from increased costs and insufficient prediction accuracy in the reverse logistics chain.