Design System Integrated Licensing Service - Based Information Technology

Abstract

The government management system, which has been a pointed and long hierarchical system of authority and command, must be developed into a network organization management system that can reduce decision making lines and broaden the span of control. Development of E-Government, it needs an in-depth concept to study and determine the workflow of a government process that will be developed and use technical standards and recommendations as a reference. In general, the objectives of this study are: (1) The establishment of quality, fast, and affordable network of public information and services to the wider community, (2) Formation of an interactive relationship with the business world to deal with changes and international trade competition. (3) Establishment of mechanisms and channels of communication with State institutions and the provision of public dialogue facilities. (4) Establishment of management systems and work processes that are transparent and efficient. In this research specifically, the concept of e-government will be elaborated, which focuses on technological issues and then discusses the modelling of a one-stop licensing service system using the Unified Modeling Language approach which is one of the standard components in the e-government concept language in this study. To achieve these objectives, a method with several stages of activities is carried out as follows, namely: observing the licensing process and observations in several North Toraja District Offices, analyzing the requirements specifications in e-government development, creating a model of the one-stop licensing service mechanism that will be applied, making designs and making applications in the form of prototypes, after that implementation. The benefits obtained from this research are to increase the effectiveness and efficiency of work from the government, the bureaucracy path is more concise, the relationship between the government and the community and business people is increased, has greater opportunities and is open to join the global community.