Dashboard information system development as visualization of transaction reports in the application BackInd (backpacker reservation system)

Abstract

The accuracy and clarity of information becomes primary source for decision making process to bring effective and efficient of technology utilization. For this purpose, the 'BackInd' has been developed as reservation system to help travellers obtain complete information regarding the tourist attractions and any relevant information. Therefore, there are several problems that occur in term of presenting information, such as the use of complex tables as a means of detail information about business conditions, information overload in single page that become deterrent in term of identification of relevant data and unintuitive data presentation that bring exhaustive understanding. Thus, the implementation of dashboard can visualize the key performance and metric in real-time to support the executive gain valuable insight lead to quick and accurate decision making. The results of this study related to the process and context analysis by visualizing the data group into various sections such as transactions, finances, testimonials, visits and business performance to bring resourceful and usable information.