The Taipei MRT (Mass Rapid Transit) tourism attraction analysis from the inbound tourists' perspective

Abstract

Of all cities in Taiwan, Taipei is fully internationalized and best-equipped with a completed metro public transit system. Taipei MRT Company is trying to increase the number of inbound tourists by providing a better travel experience and design different marketing strategies to increase better MRT tourism attraction. The study purposes are to investigate inbound tourists' considerations for choosing public means of transportation during their travel in Taipei City, conduct the tourism attraction analysis of Taipei MRT system from the perspectives of inbound tourists, and identify how inbound tourists' traveling behavior influence their perceptions of Taipei MRT tourism attractions. The study sampled 312 inbound tourists in August and September of 2006 by using a closed-ended questionnaire. Factor analysis revealed five factors that can be attractive to inbound tourists: holistic, service, information, tourism image, and location attraction. The study result also indicated that inbound tourists with different socio-economic characteristics, traveling behaviors, and different MRT experience have statistically different perceptions of Taipei MRT Tourism attractions.