Knowledge management process and innovation in Indian Nationalised Bank

Abstract

In present days, knowledge management has become the important concept and necessary to employ for the success of firm. This research paper depicts the framework to understand the knowledge management process that impact the innovation in a bank. In current scenario, future of any firm will be based on employment of knowledge management at right time leading to innovation. The impetus of the study is to recognize the influence of knowledge management process on innovation in Indian nationalised banks. The component of knowledge management process acknowledged as knowledge acquisition, knowledge transfer, knowledge integration and knowledge application were tested using structural equation model. 209 response were gathered from the respondent working in Indian nationalised bank in Lucknow through data gathering instrument. The finding reveals that all component of knowledge management process significantly impacts the innovation except knowledge acquisition. Knowledge transfer is significant predictor among the component of knowledge management process.