THE DELPHI TECHNIQUE IN DIGITAL TRANSFORMATION TOWARD INNOVATIVE LEARNING READINESS

Abstract

COVID-19 turned many organizations’ long-term wish lists into essential needs overnight. Therefore, innovative learning factors became an integral part of digital transformation that includes learning, learning to learn, which helps students develop a growth mindset belief system about their abilities. Therefore, the successful application of innovative learning depends on the students’ readiness toward learning in a new norm. The aim is to collect expert-based judgments and often use them to identify consensus. The application of Delphi techniques in the digital transformation is to discuss the processes of the results. The findings of this research are summarized using systematic reviews of Delphi techniques and examined from a methodological perspective. Five systematic reviews of Delphi techniques from higher learning institutions were conducted and thoroughly analysed. Data were gathered from five experts. They are all associated with the sphere of education, with professors in statistical and research design relating to digital and innovative services, as well as academic associated fields. Much research on innovative or digital transformations have been published, but this study aims to develop consensus by using a series of questionnaires distributed in multiple iterations to collect data from a panel of selected experts. The Delphi results have confirmed indicators that can be successfully used as a benchmarking for digital transformation integration toward innovative education. Hence, several revisions to the Delphi technique have now been established. This method for evaluating instruments relies on human judgment to provide proof of the reliability of the content being evaluated. Ultimately, after three rounds of Delphi methodologies, the consensus was reached. Apart from that, it is also necessary to explain what specific criteria are used to evaluate the quality of their implementation and reporting. This model is believed to be a future reference for institutions of higher learning education to help understand and appreciate the design thinking approach and the ICT aspects when assessing the readiness for innovative learning. Based on the results, it is obvious that further research is needed to shed light on the methodological approaches and modifications of Delphi techniques.