International challenges to transformational government: Enhanced project management identifies need for existential change

Abstract

The case for transformational eGovernment continues unabated; impatient stakeholders are more demanding; people, process and content are profoundly impacted; opportunity is rampart-but so is risk and complexity; still, transformational eGovernment remains more theoretical than practical. Execution has faltered and relief is not obvious. Enhanced project management has made progress in advancing eGovernment by applying enhanced project management in a holistic manner so that project activities are fully integrated with on-going operational activities: all with an emphasis on measurable results and outcomes. This paper, however, concludes that there is another dimension to the transformational eGovernment navigation tool-kit that coalesces with enhanced project management and creates a multi-dimensional approach to transformation; it is existential change leadership that focuses on human mindset behaviour. Thus, the next step in the research is to examine a two-pronged approach (enhanced project management and existential change leadership) to respond to the challenges and barriers that have long impeded transformational eGovernment progress and the accountability vacuum for the elusive transformational breakthrough results.