Integrating Pedagogical Model for Simulation-Based Learning in Hospitality TVET Students: Attitudes and Satisfaction

Abstract

Various teaching pedagogies have been used in hospitality programs. In this study, a new innovative teaching method has been implemented for TVET students in Sungai Petani Community College. This study aims to examine the attitudes and satisfaction of hospitality TVET students towards the use of the Front Office Tasks Simulator (FOTS) as an innovative teaching tool. This study is a descriptive study using a quantitative approach and data were collected through questionnaires answered by respondents. Purposive sampling techniques was used to select all hospitality education students in their 3rd semester year of college. In total, 22 students of the Hospitality Operations Program semester 3 participated in this study. The results found that students' attitude toward using FOTS as a whole was at a high level (M = 4.83, SD = .14) and students' satisfaction using FOTS as a whole was also at a high level (M = 4.66, SD = .52). Pearson Correlation Test found that there was a significant relationship between students' attitudes and satisfaction in using FOTS as an innovative teaching tool for Front Office subjects (r = .835, p