A Study on Impacts on Working Environment of Employees in the Hotel Industry

Abstract

One of the many challenges in hotel industry is to satisfy its employees in order to cope up with the environment and to achieve success. In order to increase efficiency, effectiveness, productivity and job commitment of employees, the organization must satisfy the needs of its employees by providing good working conditions. The study aimed to examine the impact on working environment of employees in the Hotel Industry. This research aims to identify the relationship between employee job stress, employee burnout and employee job satisfaction towards working environment. To select the respondents for the sample, a simple non-random sampling technique was used. For this report, fifty (50) respondents were selected. For data collecting, quantitative research questionnaires were used. Frequency analysis, descriptive analysis and correlation analysis were used in this research. The study was conducted in Malaysia.