Journal ArticleOPEN ACCESS

How Should Service Innovation Strategy be Aligned with Business Strategy? : Focused on the Moderating Effect of IT Capability

  • Ryu H
  • Lee J
Journal of the Korea society of IT services (2015) 14(2) 195-229
DOI: 10.9716/kits.2015.14.2.195
N/ACitations
Citations of this article
6Readers
Mendeley users who have this article in their library.

Abstract

Abstract Service innovation is considered a new way to gain competitive advantage and enhance firm performance. However, service innovation does not always guarantee the desired outcome. The effective organization and management of well-planned service …

Cite

CITATION STYLE

APA

Ryu, H.-S., & Lee, J.-N. (2015). How Should Service Innovation Strategy be Aligned with Business Strategy? : Focused on the Moderating Effect of IT Capability. Journal of the Korea Society of IT Services, 14(2), 195–229. https://doi.org/10.9716/kits.2015.14.2.195

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free