Service sector and information technologies: Development of new opportunities

Abstract

The aim of the article is to review information technology support of the functioning of the tourism services sector, identify unsolved problems and build an information system structure for modeling the infrastructure of the tourism services sector.For this purpose, an expert survey method was used to determine the current state of information technology application in the tourism services sector and characteristics of information support for modeling the tourism industry infrastructure.The article focuses on the existing software tools used in tourism, as well as unsolved problems and prospects of using information systems in the tourism business. It provides an overview of the current state of information support for the functioning of the tourism services sector. Information technologies have been structured, unsolved problems have been identified and methods of their solutions have been suggested.