Digital competence of mediation specialist in education

Abstract

The article is devoted to the study of digital competence as a component of work activity of a mediator specialising in education. The article analyses the professional standards of a mediator in Russia and abroad, the work duties of a mediator in educational organizations. The authors have developed a model of digital competence of a mediator in education, which includes the basic and professional level, represented by three spheres: online mediation, conflict prevention in the virtual environment; informational and psychological security. Empirical research has been carried out to identify indicators of digital competence of mediation specialists in education who work in the Siberian region. There have been determined deficiencies and dependencies of the indicators in terms of spheres and components of digital competence. In order to develop the digital competence of mediation specialists in education, the authors propose ways to improve the training of master’s students at the Siberian Federal University. The results presented in the article are supported by the charity fund of the V. Potanin’s program “Practically oriented master’s program ‘Mediation in Education’ with the strategic partnership of universities and professional communities of mediators from Siberia and Kazakhstan”.