Granting three wishes through performance-centered design

Abstract

Software design that is centered on performance can improve productivity, reduce training requirements, and enhance the general performance of the users. Performance-centered design encompasses the user focus as well as a focus on context, process, task, knowledge, and data representation. This design philosophy establishes and maintains work context, aids in goal establishment, structures the work process and its progression through task and logic, involves embedded and accessible integrated knowledge, and institutionalizes best practices. Other advantages of this philosophy are the use of natural language that reflects the workplace and the customers, visualization through metaphors, and alternative views of the application interface and data.