Online toxic speech as positioning acts: Hate as discursive mechanisms for othering and belonging

Abstract

While digital platforms foster a sense of community and identity, they also facilitate harmful exclusionary practices. In this context, toxic and hateful speech are key mechanisms not only for harming others but also marking processes of othering and belonging. In this article, we examine the role of hateful and toxic speech in structuring processes of in- and out-group formation and maintenance by focusing on a public Colombian Telegram group. More specifically, we examine how members use toxic speech to position themselves and others in relation to narratives emerging from the group by analyzing 3221 posts with high levels of toxicity. Our analysis yields insights into the complex and paradoxical uses of antisocial behavior on social media platforms. Overall, the findings of this study deepen our understanding of the social gratifications that underlie how hate and toxic speech are used to disenfranchise individuals.