How Can Artificial Intelligence Improve Organizational Psychology?: A Systematic Review

Abstract

Organizational Psychology is betting on Artificial Intelligence and tools to improve the employee experience in the workplace. The present review aims to expand the current knowledge on how Artificial Intelligence influences Human Resources, aiming to provide information on the current landscape of AI applications in the field of Organizational Psychology. The results obtained can be divided into five sections in the Quality of Life that workers have within their company, focusing on Recruitment, Job and Individual task analysis, Development, and Decision-Making. We can conclude that the application of Artificial Intelligence in Organizational Psychology is very prominent in different areas such as recruitment, decision-making, quality of work, and job and individual task analysis.