Analyzing The Role of Information Technology in Improving Human Resource Quality

Abstract

Technology has affected various human resources (HR) aspects in organizations and companies. This study aims to identify and analyze the role of information technology in improving the quality of human resources in the context of an organization or company. This study used a qualitative descriptive analysis method. Data collection techniques used keywords, information technology, and HR performance. The data were then analyzed through data reduction, presentation, and conclusion drawing. The results showed that IT plays a role in information technology in improving the quality of human resources as a medium for learning, collaboration, skills training, performance measurement, and competency management. Thus, information technology plays an essential role in improving the quality of human resources in organizations.