Identifying Critical Causes for Lead Time in Order Processing of Freight Forwarding Supply Chain

Abstract

The lead time of order processing plays a major role in air freight forwarding supply chain. The lead time of each order differs due to number of causes existing in the company. The major possible causes are identified for consideration. Pareto analysis is carried out to find out the causes for majority of lead time problems. Finally, four critical causes are short listed for optimizing the order process by reducing order delay or lead time.