Analysis of turnover intention power factors: A case study of retail company in Jakarta

Abstract

Jakarta has been relatively the head office, in forms of flow of information. This research covers such aspects as colleagues' relationships, work environment, salary level, job satisfaction, and organizational commitment. The primary objective of this paper is to identify different aspects of employee turnover intention. Partial Least Square Method (PLS) is applied to determine the important factors of employee turnover intention. The result shows that job satisfaction and organizational commitment maintained an adverse and significant effect on turnover intention while salary levels had an adverse but not significant effect on turnover intention. Coworkers and workplace relationships also had an adverse and significant effect but had no direct effect on turnover intention.