USE OF ELECTRONIC LEARNING AS A TECHNOLOGY FOR STRENGTHENING SOCIAL-PSYCHOLOGICAL SUPPORT FOR UKRAINIAN VETERANS

Abstract

The object of research is the technology of socio-psychological support for Ukrainian veterans in the process of their reintegration into civilian life through the use of e-learning methods. The research revealed a number of critical shortcomings: insufficient digital literacy among veterans (less than 40%), limited awareness of existing educational platforms (less than 20%), and the lack of an integrated state strategy for using digital tools in the field of social and psychological rehabilitation. One of the most problematic areas is the gap between veterans’ needs for professional development (more than 58% want to radically change their specialty or get a first one), social support, and their actual level of access to adapted resources (no one refused the offered training opportunities), which complicates reintegration, reduces motivation for self-development, and exacerbates social isolation. The methods of systematic analysis, literary sources summarization, processing of data from official sources, and a sociological survey of 228 veterans were used. Using a mixed approach made it possible to comprehensively assess the level of awareness, educational needs, and psycho-emotional demands of the target group. The results indicate that veterans are highly interested in developing soft skills (99%), professional retraining, and self-realization. Reserves in the functioning of the support system were identified, in particular, the potential of the Prometheus, Coursera, and Duolingo platforms to provide personalized content. It is because the proposed approach has various features: flexibility, accessibility regardless of dwelling, adaptation to the cultural context, and integration of elements of social and psychological support. This creates conditions for improving the level of veterans’ self-regulation, emotional stability, and professional adaptation. Compared to known support models, e-learning technologies provide scalability, rapid implementation, and the possibility of long-term monitoring of the effectiveness of reintegration measures. The increase in the number of veterans who independently wish to engage in education using digital technologies is 90% annually within the framework of the public management and administration program of Odesa Polytechnic. All respondents emphasize receiving socio-psychological support during the learning process.