Sistema de informação como ferramenta de cálculo e gestão de custos em laboratórios de análises clínicas

Abstract

The computer system generally used in clinical laboratories in the acomplishment of their routines, as an important archive of data and information, can also be used as a tool that would be of great utility for the assessment and the management of the real cost of exams and other procedures. The systems implemented at the moment, however, according to nine laboratories of the city of São Paulo, are considered by its users as inadequate to this purpose. The opinions were the same independently of the system operation time, its origin, type of attendance, economic situation, degree of automation, professional formation of managers or of available resources.