Lead users with advanced demand and innovation capability are those most valuable resources for product development and service innovation. Despite acting as the significant communication platform, the pervasive use of the Internet brings in new challenges to identify valuable users. To identify and analyze those lead users and related knowledge, this paper establishes a knowledge supernetwork model by describing the heterogeneity of agent in mass collaborative innovation community, following an example of a typical community. Based on supernetwork theory, this model has important theoretical implications in the integration of supernetwork method and knowledge management. This study also contributes to providing an insight in recognizing lead users with a visual identification method.
CITATION STYLE
Li, Z., & Tang, H. (2016). Identifying lead user in mass collaborative innovation community: Based on knowledge supernetwork. In Communications in Computer and Information Science (Vol. 660, pp. 57–67). Springer Verlag. https://doi.org/10.1007/978-981-10-2857-1_5
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