Executive information system for loan processing and approval using two-way verification method

Abstract

This study aimed to develop an Executive Information System for Loan Processing and Approval Using Two-way Verification Method. A loan processing system was developed to access loan information through web and mobile application with SMS notification. The system is capable to determine borrower’s credibility, and a two-way verification mobile access code for security and authenticity was employed. The Agile Methodology for software development was used in the development of the system. The experimental and comparative evaluation was also used for testing the parameters of loan transaction and loan approval from manual to automated. The system was tested for accuracy, precision and recall using F-Measures and the ISO 9126 for its functionality, reliability, usability, efficiency, maintainability and portability. The findings of the study revealed that the Executive Support System for Loan Processing and Approval Using the Two-way Verification Method was accurate based on the result of the F-Measure and very effective based on the result of the ISO 9126 evaluation.