ICT implementation of bus public transportation towards green engineering in Indonesia

Abstract

Green engineering can be applied to road infrastructure and in public transport. ICT application regarding bus operation can improve services to bus passengers. Furthermore, it encourages society to use public transport and it leads to sustainable transportation by reducing traffic congestion and pollution to the environment. The aims of this study are to evaluate the existing ICT application regarding bus operation, development of ICT application, and provide recommendations to improve services to the passenger. Case studies are ICT application in large cities in Indonesia i.e. Qlue in Jakarta, E-Wadul in Surabaya, and Pro-Denpasar in Denpasar. The results of cross-tabulation analysis indicated that implementation of ICT application on the bus is still at an early stage. Moreover, based on the level of importance and priority of passengers, the aspects of the application are response to passenger's report, bus services, and application facility to minimize reporting errors, whereas the aspects that have to be improved is the punctuality of bus' arrival at the bus stop and fixed bus schedule. Government and society have to work together continuously and consistently, so that ICT implementation towards green engineering could provide higher benefit to the passengers.