Understanding the effects of interpersonal communication and task design on job performance among employees in the manufacturing company

Abstract

Purpose of study: The purpose of this research is to examine the effects of interpersonal communication and task design on job performance among employees from the manufacturing industry. Methodology: The data is analyzed through a survey (questionnaire) from 152 employees in one of the manufacturing companies in Penang, Malaysia. Hypotheses for all direct effects between the predictors (eg. interpersonal communication and task design) and criterion (job performance) are tested using regression analysis. Result: Results presented that employees in this company have a high level of job performance (Μ = 3.70); interpersonal communication (Μ =3.64) and task design (Μ =3.66). Also, positive correlations are found between employees’ performance and interpersonal communication (r=.53, p=.00) and task design (r=.54, p=.00). Implications: Thus, this research provided a fruitful knowledge regarding the level of employees’ performance as well as their internal communication and task design; among employees in one of the manufacturing company in Malaysia.