The rapid development of digital technologies is making organizations rethink their business models and processes. This is resulting in a massive digital transformation of the economy and society. New trends are emerging at a fast pace and some of them might vanish soon. In order to investigate the opportunities and challenges behind these trends and make a sound prediction of their further development, it is necessary to understand the evolution of information and communication technology, which was and still is intended to provide support in the management of personal and business tasks. For this purpose, we present our model “Digitalization: Yesterday, today and tomorrow”, which provides a brief summary of the development and rise of computational technology, resulting in changes in the interaction both of humans with computers and between humans and computers, and shows how individuals, business and the government have been adapting to these changes. We identified four streams of development: Early Information Systems, the E-Business Applications, the Web 2.0 Revolution and the renaissance of the Artificial Intelligence; a fifth stream remains unnamed, as we do not yet know where these fast-paced developments will lead us.
Dornberger, R., Inglese, T., Korkut, S., & Zhong, V. J. (2018). Digitalization: Yesterday, today and tomorrow. In Studies in Systems, Decision and Control (Vol. 141, pp. 1–11). Springer International Publishing. https://doi.org/10.1007/978-3-319-74322-6_1