This chapter provides a summary of the planning and scheduling decisions for outpatient procedure centers. A summary and background of outpatient procedure centers and their operations is provided along with the challenges faced by managers. Planning and scheduling decisions are discussed and categorized as either long-or short-term decisions. Examples and results are drawn from the literature along with important factors that influence planning and scheduling decisions. A summary of open challenges for the operations research community is presented.
CITATION STYLE
Berg, B., & Denton, B. T. (2012). Appointment planning and scheduling in outpatient procedure centers. In International Series in Operations Research and Management Science (Vol. 168, pp. 131–154). Springer New York LLC. https://doi.org/10.1007/978-1-4614-1734-7_6
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