There has been an increasing move to involve consumers in the assessment of health services. Needs assessment and consumer satisfaction of a recently setup community mental health team is described.
Ralston, G., Beesley, S., & Bogue, J. (1998). Users’ needs and satisfaction with a community-based mental health service. Psychiatric Bulletin, 22(8), 473–478. https://doi.org/10.1192/pb.22.8.473