Digitisation and technological challenges of the banking industry

Abstract

The strong competition and digital revolution impose to the banks their profound transformation demanding a high cost on investments. The banking system should continue, at the same time, its efforts to disengage from non-productive assets as well as to reduce the running costs. Moreover, banks should consider becoming more flexible and productive, by taking advantage of the opportunities of the new digital economy and by ameliorating accordingly the offered services. The current paper discusses and analyses the challenges for the banks, regarding the technological evolution, the digitization of banking services and the technologies of blockchain and big data.