Do Digital Technology-Related Demands Facilitate Employees’ Innovative Behavior? The Effects of Career Resilience and Perceived Organizational Support

Abstract

There exists an uncertain effect of digital technology-related demands on employees’ innovative behaviors because of stress paradox caused by these demands. Drawing upon the theory of stress paradox, this research investigates how career resilience mediates this relationship, with perceived organizational support moderating the effect of digital technology-related demands on career resilience. Based on a survey of 241 respondents, the results of hierarchical regression and path analyses reveal that digital technology-related demands positively influence employees’ innovative behavior through the mediating role of career resilience. Furthermore, perceived organizational support strengthens the positive impact of digital technology-related demands on career resilience, thereby enhancing the indirect effect of these demands on innovative behavior. This study extends existing literature on the drivers of employee innovation and highlights the critical role of career resilience and organizational support for firms navigating digital transformation.