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The importance of the human touch in the luxury accommodation sector

  • Harkison T
Research in Hospitality Management (2017) 7(1) 59-64
DOI: 10.1080/22243534.2017.1355488
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Abstract

It could be said that all luxury properties offer their guests the same facilities and amenities; therefore, there has to be some other point of difference – their staff. This research paper focuse...

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Harkison, T. (2017). The importance of the human touch in the luxury accommodation sector. Research in Hospitality Management, 7(1), 59–64. https://doi.org/10.1080/22243534.2017.1355488

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