Travel and tourism is one of the largest industries in the world with 260 million jobs worldwide. Technologies, especially the Internet, have transformed consumer behavior and hotel strategic business practices dramatically in the past few years. Nevertheless, limited academic research has been conducted on these topics. This work focuses on hotel social media strategy & brand reputation on the Internet.
CITATION STYLE
Cohen, C., & Chapman, A. (2015). Social Media Strategy And Online Brand Reputation The Luxury Hospitality Case. In Developments in Marketing Science: Proceedings of the Academy of Marketing Science (pp. 303–306). Springer Nature. https://doi.org/10.1007/978-3-319-10912-1_102
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