Innovation in times of crisis: the role of orchestration mechanisms and the innovation network in the development of the ELMO Helmet

Abstract

Purpose: This research aims to investigate the role of orchestration mechanisms and the innovation network in the development of the ELMO helmet as an innovative solution to the effects of COVID-19. Methodology/approach: This study employed an exploratory and descriptive case study design, incorporating both qualitative and quantitative data collection and analysis techniques. Data were gathered through interviews, observations, technical visits, and document analyses. Originality/Relevance: This article tackles a topic that has received limited attention in existing literature. It contributes to a deeper understanding of the processes and dynamics of orchestration in innovation networks during periods of crisis while also shedding light on the various roles played by actors involved in these networks. Main results: The findings highlight the performance and significance of the roles assumed by actors within the ELMO helmet innovation network. Moreover, an informal hierarchical structure was observed among these actors, with certain individuals assuming leadership positions and gaining legitimacy. The results also revealed the dynamism and autonomy of the ELMO helmet innovation network, showcasing the complementary orchestration capabilities demonstrated through knowledge mobility, innovation appropriability, and network stability. Theoretical/methodological contributions: The study contributes to the field by reaffirming the positive relationship among the integration, betweenness, and orchestration of actors within innovation networks, as well as suggesting new avenues for future research. Social contributions: The study provides subsidies for government and business managers to understand the dynamics that involve the innovation process and to develop strategies aimed at the effectiveness of an innovation network through orchestration.