The Application of TAM on Utilization of Financial Information Technology in South Sulawesi

Abstract

In the industrial revolution era and information technology advancement, TAM must align with development and progress. TAM is believed able to fulfill the needs of relevant technology users. This study aims to analyze the factors that influence the utilization of regional financial information systems in OPD of South Sulawesi Province. This research method applied a quantitative approach, and the data is collected from 147 users in 49 provincial OPD in South Sulawesi using a questionnaire. The non-probability sampling was used and analyzed using SPSS version 21. Hypothetical test results reveal that perceived usefulness, perceived ease of use, perceived security, perceived reliability, relative advantages, compatibility, service quality, self-efficacy, work facilitation, cost reduction, and time saving have a positive and significant effect on the intention to use SIPKD, while, energy saving has no effect on the intention to use SIPKD. The results of this study show the importance of creating a financial information system that is easy to use and relevant for any users to improve the performance in serving the public.