Analisis Sikap Pustakawan dalam Berinteraksi dengan Pemustaka Perpustakaan Sekolah Perguruan Islam

Abstract

The purpose of this research is to determine the manner in which librarians at the Medan Integrated Al-Ulum Islamic College School Library engage in conversation with library patrons. In this study, a descriptive qualitative approach was taken, and data collection was accomplished mostly through participant observation and interviewing. This particular research project made use of the expertise of three different resource experts, all of whom were patrons of the Al-Ulum Integrated Islamic College School Library. According to the findings of this research, the librarians who work in the library at Al-Ulum Integrated Islamic College School have a pleasant demeanor, are dependable, and pay close attention to detail when engaging with customers.