Konsumenci wobec innowacyjnych produktów

Abstract

Innovation is a very important factor in the companies’ and economy competitiveness. By in-troducing innovation management company formed and maintains relationships with customers, with innovative solutions tailored to customer needs shaping its positive image on the market. Consumers have a positive attitude to innovation but customer purchasing decisions depend on whether innovative product will meet their expectations. Consumers will not accept innovation if they do not know what benefits it provides, if its price will be too high or the innovative product would be too complicated. Therefore, companies should involve customers in the process of creat-ing innovative products. This approach shows that the company counts with customer needs and trying to maximally adjust to his needs. However positive attitude towards innovation does not necessarily mean buying them, therefore, there are very important marketing and education efforts to customers in order to persuade them to buy. More inclined to purchase innovative products are young and better educated, who have more knowledge and skills in such products, which is why the success of innovation depends on its affordability for the broadest range of receiver dances.