Marketing intelligence in digital age: How business intelligence tools drive e-marketing strategies

Abstract

This research explains the interaction of marketing intelligence with business intelligence tools and e-marketing strategies for Jordanian companies such as Amazon, Marka VIP, and Khazanti, with a sample size of 317 employees. The authors investigated the direct impact of marketing intelligence on the e-marketing strategy, the moderating role of business intelligence tools, and how jointly both intervening variables affect the firm through Smart PLS 4. These findings indicate that business intelligence tools are crucial in leveraging marketing intelligence toward effective e-marketing strategy development. Therefore, these contributions offer a holistic view of technol-ogy-driven marketing practices from a literature perspective and provide practical insights that organizations may utilize in refining their digital marketing approaches.