Effect of E-Banking on Banking Sector of Bangladesh

Abstract

The study was designed to investigate the impact of e-banking in Bangladesh. There appears a few extensive study on e-banking practices has been conducted in Bangladesh. But no comprehensive study has yet been conducted especially on security of e-banking in Bangladesh. The main objective of present study is to find out the practice and impact of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The sample consisted of 120 bankers and bank customers, were selected purposively from various territory. For analyzing data suitable statistical tools Statistical Package for Social Science (SPSS) were used. Major findings of this study is e-banking required minimum man power than traditional banking, E-banking reduces carrying cash, Cards are used for shopping, No need to maintain huge documents for banking functions in e-banking, Customers feel insecurity from hijacker to withdraw and deposit money from ATM booths, All the ATM booths of Bangladeshi banks are not in safe position.