What are the experiences of emotional labor and workplace violence that are more harmful to health in Korean workforce?

9Citations
Citations of this article
53Readers
Mendeley users who have this article in their library.

Abstract

(1) Background: This study aims to investigate the impact of emotional labor and workplace violence on sleep disturbance, depression, and health status in workers. (2) Methods: Data from 34,742 participants of the 2011–2014 Korean Working Conditions Survey were included in this study. We compared the incidence of sleep disturbance, depression, and health status according to emotional labor and workplace violence and used logistic regression to analyze factors that affect health status. (3) Results: Emotional laborers were more likely to experience sleep disturbance, depression and anxiety, and muscle pain. Workers who have experienced workplace violence were more likely to experience depression and anxiety, abdominal pain, and sleep disturbance. (4) Conclusion: Emotional labor and workplace violence have a grave impact on physical and mental health, with particularly greater effects on mental health. In addition, workplace violence has a greater health impact than emotional labor. The findings of this study suggest the need to implement programs that stabilize and heal workers who have experienced emotional labor and to enforce regulations and policies to protect workers from verbal and physical abuse.

Cite

CITATION STYLE

APA

Hwang, W. J., Yang, H. K., & Kim, J. H. (2020). What are the experiences of emotional labor and workplace violence that are more harmful to health in Korean workforce? International Journal of Environmental Research and Public Health, 17(21), 1–17. https://doi.org/10.3390/ijerph17218019

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free