Laughter: A communication strategy in business meeting between thai and burmese professionals

Abstract

Laughter is a common feature found in daily conversations as an element showing amusement. However, laughter can also appear in serious talk such as business meetings (Murata, 2007; Markaki, et al., 2010). This paper scrutinizes laughter use between Thai and Burmese participants in a business meeting held in Yangon, Myanmar, and examines laughter functions and factors stimulating laughter to occur. The business meeting data was collected using the ethnographic method-a participant observation, extensive field notes, interviews and audio recordings. The data were analyzed based on the framework of laughter adapted from Hayakawa (2003) and Murata & Hori (2007); the findings reveal that laughter was used as a communication strategy and occurred in the meeting both in a relaxed atmosphere and in a serious discussion with different intentions-to have fun, to make fun of work, to ease the tension and to threaten other interlocutors.