Teachers’ Perception of Effectiveness of Google Classroom Using the System Usability Scale (SUS)

Abstract

This current study aimed to investigate the teachers’ perception of effectiveness of Google Classroom (GC) using the System Usability Scale. The descriptive approach which was used in this study; the study sample consisted of 217 teachers from different education directorates in Oman. The final scoring on the System Usability Scale (SUS) score was  69.2 points of usability, which was ‘good.’ Google Classroom usability in classes was acceptable by teachers since more than 70% of school teachers found that using Google Classroom was ‘good’. In addition, semi-structured interviews were conducted with teachers to explore the advantages, challenges and suggestions to use Google Classroom. Findings showed that Google Classroom had many technological benefits but many challenges are also faced when implementing Google Classroom during the pandemic of Covid-19 in the country. Recommendations for training and technological skills improvement were presented.