Building Credibility, Trust, and Safety on Video-Sharing Platforms

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Abstract

Video-sharing platforms (VSPs) such as YouTube, TikTok, and Twitch attract millions of users and have become influential information sources, especially among the young generation. Video creators and live streamers make videos to engage viewers and form online communities. VSP celebrities obtain monetary benefits through monetization programs and affiliated markets. However, there is a growing concern that user-generated videos are becoming a vehicle for spreading misinformation and controversial content. Creators may make inappropriate content for attention and financial benefits. Some other creators also face harassment and attack. This workshop seeks to bring together a group of HCI scholars to brainstorm technical and design solutions to improve the credibility, trust, and safety of VSPs. We aim to discuss and identify research directions for technology design, policy-making, and platform services for video-sharing platforms.

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Niu, S., Lu, Z., Zhang, A. X., Cai, J., Griggio, C. F., & Heuer, H. (2023). Building Credibility, Trust, and Safety on Video-Sharing Platforms. In Conference on Human Factors in Computing Systems - Proceedings. Association for Computing Machinery. https://doi.org/10.1145/3544549.3573809

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