Organizational justice and turnover intention: The mediating role of quality of working life

Abstract

Turnover intention (TI) is one of the critical issues that confront organizations and cost high capital investment. Most of previous studies focus on this issue among business organization while few examined it in public sector. Accordingly, this paper aims to examine the effect of organizational justice (OJ) on turnover intention among police personnel in United Arab Emirates (UAE). Further, quality of working life (QWL) is examined as a mediator between OJ and TI. A quantitative approach was deployed using a questionnaire. Data was collected from police in the capital of UAE. A total of 101 respondents participated in this study. The analysis was conducted using Smart Partial Least Square (PLS-SEM). The findings showed that OJ has a negative effect on TI. In addition, the IJ is the most important dimension of OJ followed by DJ and both have negative effect on TI. PJ has insignificant effect on TI. The QWL mediated partially the effect of OJ on TI. Decision makers are suggested to focus on OJ and QWL to reduce TI and there is an urgent need for more studies in public sector.