ELIMINASI RISIKO OPERASIONAL BMT SRI SEJAHTERA SURABAYA

Abstract

The results of this research are risk mitigation measures in the continuity of internal processes, human resources, technology and information. Risk mitigation on the internal processes is done by performing supervision based on employees job description, and implementation of sharia financing agreements with customers. Risk mitigation on human resources is done by providing moral guidance to employees. Risk mitigation in information technology is carried out by performing regular maintenance of computer software and hardware, as well as other devices that support Baitul Maal wa tamwil Sri Sejahtera business activities.