Putting a Good Face on Impression Management: Team Citizenship and Team Satisfaction

Abstract

In this research, we examined self-promotion and ingratiation as correlates ofcitizenship behavior and desired outcomes in work teams. Results of a cross-sectionalstudy using a combination of self- and peer-report data from student work teamssuggested that two dimensions of citizenship behavior, i.e., altruism andconscientiousness, were partly a function of ingratiation and self-promotion. Further,ingratiation was found to be positively associated with individual satisfaction withinteams and the extent to which individual members were perceived as likable amongtheir peers. Peer perceptions of the motivation underlying ingratiation and selfpromotionalso had a positive relationship with liking for team member such that themore sincere a motive is perceived to be, the more positive the perception of liking forteam member.